Novia Tech Digital
Website: https://noviatechdigital.com/
Effective Date: July 31, 2026
At Novia Tech Digital, we respect your privacy and understand the importance of keeping your personal information secure. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact our team, or purchase our services.
By using our website or engaging with our services, you acknowledge the practices described in this policy. We encourage you to review this page periodically to stay informed about how your information is handled.
We collect information that helps us communicate with customers, manage projects, and provide our services effectively.
Personal information: This may include your name, email address, phone number, company name, billing address, and other details you voluntarily provide through our website or during communications with our team.
Project information: When you request our services, we may receive business details, project requirements, design preferences, website content, documents, feedback, and other materials needed to complete your order.
Payment and order information: We may maintain records of purchases, invoices, transaction confirmations, billing details, and order history. Payment information may be processed through secure third-party payment services.
Technical information: When you browse our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general browsing activity.
The information we collect helps us operate our business and provide a better customer experience. We may use it to:
Respond to inquiries and service requests.
Prepare quotes, proposals, and project agreements.
Process orders and deliver purchased services.
Communicate about project progress, deadlines, and revisions.
Manage billing, payments, and customer records.
Provide technical assistance and customer support.
Improve our website, services, and business operations.
Monitor website performance and help prevent fraudulent or unauthorized activity.
Send service announcements and promotional information where permitted by law.
Comply with applicable legal and contractual requirements.
We use personal information only for legitimate business purposes consistent with this policy and applicable law.
Novia Tech Digital does not sell personal information to third parties for monetary consideration. However, certain information may be shared when necessary to operate our business.
Service providers: We may work with companies that assist with website hosting, payment processing, email delivery, data storage, analytics, customer support, and other business operations. These providers may access relevant information only as needed to perform their services.
Project partners: Where necessary, we may share limited project information with authorized employees, contractors, or specialists who help deliver our services. Appropriate confidentiality measures should be used when handling client information.
Legal obligations: We may disclose information when required by law, legal proceedings, or valid requests from authorized authorities. Disclosure may also occur when reasonably necessary to protect our business, customers, or legal rights.
Business transactions: If our business undergoes a merger, acquisition, or restructuring, certain information may be transferred as part of the transaction, subject to applicable legal requirements.
We do not authorize service providers to use customer information for purposes unrelated to the services they provide on our behalf.
Protecting customer information is an important part of our business. We use reasonable administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, loss, misuse, or disclosure.
Access to personal information is limited where appropriate, and we expect individuals handling client data to follow suitable confidentiality practices.
Although we take reasonable precautions, no electronic storage system or internet transmission method is completely secure. Therefore, we cannot guarantee absolute protection against every possible security threat.
We encourage customers to avoid sending passwords, complete payment card details, or other highly sensitive information through unsecured communication channels.
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our pages.
These technologies may help us remember preferences, analyze website traffic, identify technical issues, and evaluate the performance of our website.
Some tools may be provided by third-party analytics or advertising services. Their use of information may be governed by their respective privacy policies.
You can manage or disable cookies through your browser settings. Please note that restricting certain cookies may affect some website features. Where required by law, we will request consent before using non-essential tracking technologies.
We may contact you regarding service inquiries, project updates, order confirmations, billing matters, or customer support.
We may also send occasional promotional messages about our services, offers, or business updates where permitted by applicable law.
If you no longer wish to receive promotional emails, you can unsubscribe using the instructions included in the message or contact our team.
Opting out of marketing communications will not prevent us from sending essential information relating to an existing order, ongoing project, or other necessary business matter.
Where consent is required for a particular communication method, we will obtain it before sending the relevant messages.
Information and materials provided for a project are used to understand your requirements and deliver the services you have requested.
We take reasonable steps to limit access to client files, business documents, and project information to individuals who need them to perform their assigned responsibilities.
We do not intentionally publish confidential client materials without appropriate authorization, unless disclosure is required by law or permitted under an applicable agreement.
Any use of client names, logos, testimonials, or completed work for portfolio or promotional purposes should be consistent with applicable agreements and permissions.
Our website may contain links to external websites, online tools, or services operated by other organizations.
These third-party websites maintain their own policies and practices, which may differ from ours. Novia Tech Digital does not control their independent privacy practices and is not responsible for their content or data-handling procedures.
We recommend reviewing the privacy policy of any external website before sharing personal information with it.
We retain personal information for as long as reasonably necessary to provide services, maintain customer relationships, process transactions, resolve disputes, and fulfill legal or contractual obligations.
The length of time information is retained depends on its purpose, nature, and applicable recordkeeping requirements.
When information is no longer needed, we take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal obligations and legitimate business needs.
Depending on your state of residence and applicable U.S. privacy laws, you may have certain rights regarding your personal information.
These rights may include requesting access to your information, correcting inaccurate details, requesting deletion of eligible information, obtaining a copy of certain data, and opting out of particular data processing activities where applicable.
To submit a privacy request, contact us through our website. We may need to verify your identity before processing your request.
We will review and respond to eligible requests in accordance with the requirements and timeframes established by applicable law.
Our website and services are intended for businesses and general audiences and are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13 without legally required authorization. If we become aware that such information has been collected improperly, we will take reasonable steps to address the matter.
Novia Tech Digital may work with clients, contractors, or service providers located in different countries. As a result, personal information may be processed or accessed outside the United States or the location where it was originally collected.
Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with relevant privacy requirements.
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, or legal obligations.
Any revised version will be published on this page, with an updated effective date when appropriate. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact Novia Tech Digital through our official website.
Website: https://noviatechdigital.com/
We will make reasonable efforts to review your inquiry and respond appropriately.
